Privacy Policy - Fed-Score

Privacy Policy Overview

At Fed-Score, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our assessment services and platforms. Our privacy practices are designed to comply with federal regulations and ensure the highest standards of data security.

This policy was last updated on March 30, 2025.

Information We Collect

We collect information that is necessary to provide our assessment services and ensure a secure testing environment:

Personal Information

Name and contact information
Government-issued identification information (e.g., PIV credentials) for secure authentication, when required by agency security policies
Demographic information when voluntarily reported

Assessment Data

Responses to assessment questions and exercises
Scores, results, and performance metrics
Timing data and completion status
Reasonable Accommodations information if applicable

Technical Information

Login information and system access logs
Information about the devices used to access our services
Browser type and internet connection information
Information about activities associated with attempts to cheat

How We Use Your Information

Fed-Score uses the information we collect solely for the purposes of:

Administering and scoring assessments
Validating assessment results and maintaining test security
Providing authorized reports to hiring agencies or organizations
Improving our assessment tools and user experience
Conducting research to enhance assessment validity and reliability
Complying with legal and regulatory requirements

Fed-Score does not sell, trade, or otherwise distribute client information in any form for any purpose. Your data is used only for the explicit purposes outlined above and as required by law.

Data Protection and Security

Fed-Score implements robust technical and organizational measures to protect your personal information:

FedRAMP compliant infrastructure and data storage
Encryption of data both in transit and at rest
Role-based access controls and strict authentication protocols
Regular security audits and penetration testing
Comprehensive incident response procedures
Employee training on data protection and security

All assessment data is stored in secure, US-based data centers that meet federal security requirements.

Data Sharing and Disclosure

Limited Disclosure

We limit the disclosure of your information to:

The federal agency or organization that has commissioned the assessment
Authorized personnel within your organization with a legitimate need to know
Service providers who assist in operating our platform under strict confidentiality agreements
Entities as required by applicable law, regulation, legal process, or government request

No Third-Party Marketing

We never share your information with third parties for marketing purposes. Your assessment data is used exclusively for its intended purpose within the scope of our services.

Your Rights and Choices

Under various privacy laws and regulations, you may have certain rights regarding your personal information:

Access to your personal information that we maintain
Correction of inaccurate or incomplete personal information
Information about how your data has been used or disclosed
Consideration of special circumstances that may require accommodation

To exercise these rights or ask questions about our privacy practices, please contact our Privacy Officer at [email protected].

Privacy Act Statement

The information collected through Fed-Score assessments is maintained in accordance with the Privacy Act of 1974, 5 U.S.C. § 552a. The collection of this information is authorized by laws applicable to federal personnel administration and assessment procedures. The information you provide will be used to evaluate your qualifications for specific positions, determine your eligibility for federal employment, and make relevant decisions about your status as an employee or applicant.

Providing this information is voluntary, but failure to provide all requested information may result in your not receiving full consideration for the position or assessment for which you are applying.

Whistleblower Protection Act Notice

Federal employees and applicants are protected from prohibited personnel practices, including retaliation for whistleblowing. If you believe you have been subjected to a prohibited personnel practice, you may report this to the U.S. Office of Special Counsel (OSC). For information about filing a complaint with OSC, you may go to the OSC website at www.osc.gov or contact OSC's Complaints Examining Division at 1-800-872-9855.

No action may be taken against you for reporting suspected security or privacy violations to appropriate authorities.

Retention of Information

We retain your personal information and assessment data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period varies based on:

The type of assessment administered
Requirements specified by the commissioning agency
Applicable federal record retention requirements
Ongoing validation and research needs

After the applicable retention period, we securely delete or anonymize your information in accordance with our data retention policies and federal requirements.

Changes to Our Privacy Policy

Fed-Score may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with the effective date of the update. For significant changes, we will provide notice through the Fed-Score platform or via email to administrators of client organizations.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact [email protected].